Shipping Policy

 

  • After an order is placed, we typically take 1 - 3 working days to process it. If you place your order during the week, it usually takes one working day, but if you place an order on a Friday evening or over the weekend, it may take a bit longer.
  • Once your order has been processed, it will be shipped out, and delivery usually takes an average of 8 - 12 working days. We aim to make the ordering and delivery process as seamless as possible for our customers. If you have any questions or concerns, feel free to contact our customer service team. Below is an outline of how your order will be processed and delivered.

Placing an Order
At Shop name, we’ve simplified the ordering process. First, visit the product page and add the item you wish to purchase to your shopping cart by clicking the black “Add to cart” button.
Make sure to check that you’ve selected the correct variants. Once everything looks good, click on the “Proceed to checkout” button. On the checkout page, enter your correct address details, ensuring all information is accurate. After filling this out, click the “Continue shipping” button.
On the “Dispatch” page, you will have the chance to review the address information you entered. Please note that shipping is always completely free, as we cover all shipping and delivery costs as a thank you to our customers. Once you’ve verified your information, click on the “Proceed to payment” button.
At the payment stage, you can choose from several payment options. All payments are secured with SSL encryption to ensure your information is safe and secure.

  • Klarna (deferred payment)
  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • PayPal
  • EPS
  • Immediate payment options

Once you’ve selected your preferred payment method, click the “Complete Order” button, which will redirect you to your chosen payment provider. Follow the instructions to complete your purchase. Should you encounter any issues with your order, please don’t hesitate to reach out to us.

Shipping Costs
We cover all shipping costs for every order. All of our products are delivered to your door completely free of charge, with no minimum order quantity required.

Shipping Your Order
Once you’ve found your ideal product, we want to get it to you as quickly as possible! We strive to process and ship your order promptly.
To maintain fair prices for our products, we gather orders in bulk and ship them together once we reach a certain quantity. We appreciate your understanding as this helps us contribute to a healthier and more sustainable world.
Please note that, like many online retailers, we may experience delays, especially due to the ongoing effects of the COVID-19 pandemic. We kindly ask for your patience as we work to ship your order as quickly as we can.

To ensure your order ships the same day, please contact us via email. Our customer service team will be happy to assist and help find the best solution for you.